IN SUMMARY
- Murkomen defends his impromptu visit at the NTSA headquarters.
- Kenyans want the cost of renewing driving licenses reviewed
- Murkomen Orders NTSA to clear all backlogs in 2 weeks
Kenyans have taken to X , airing their displeasure on the service delivery at The National Transport and Safety Authority (NTSA)
This comes a few days after The Cs Made an impromptu visit to the NTSA’s head offices in Nairobi where He registered his displeasure on the delays on the side of the agency
During His visit, He assured Kenyans that in the coming days there will be notable difference on service delivery,
“I have given the NTSA two weeks to clear this backlog, and notify Kenyans of their nearest collection points, and put in place the necessary mechanisms to speed up the turn around time for processing and issuance of DLs, logbooks, and digital number plates,”
Kenyans Dissatisfied with Services at NTSA
Kenyans however continue airing their grievances on X (Formerly twitter)
Some comments are captured below
‘’Clean the top management first, let’s see good work going on just like the immigration department. Nyorosha hao wangwana.’’
‘’Send some folks home Bw Waziri. Hiyo ndio dawa. Otherwise MBWA is most effective tool of management in such situations.’’
Kenyans have requested the Transport Cs to have the cost of renewing Driving licenses looked into,
‘Charges for the lost Dl should be reviewed, just for the sake of careless citizens. I have lost mine severally renewed with alot of money. Kindly’’ wrote an X user
‘’We appreciate the work done Bwana Waziri, it doesn’t matter if it is micro-management or reboot, we are enjoying the services.’’
In a statement on Monday, Murkomen defended his impromptu visit at NTSA headquarters.
He said he has been patient with NTSA, and that he needed to do more.
The CS went on to say that some individuals were not happy with his approach, but it needed to be done.
