NAIROBI, Kenya, Mar 6 – With the demand for affordable housing developments growing, tech company Robisearch Limited has moved to upgrade its property management system to enable landlords, agents and property owners manage their rentals with ease.
The system enables property owners to generate invoices and receipts of tenant payments, as well as maintain records of property occupants digitally, thus reducing the inefficiencies that came with paper-based record keeping. The system also enables property owners and agents to easily manage the booking and renting of rooms, as well as manage tenancy agreements and leases.
“Someone who owns multiple residential houses is able to know the vacancies and status of payments instead of relying on agencies and caretakers. Tenants can also use the portal to speak up. Agencies working with multiple landlords can also leverage the tool to simplify work,” noted Robisearch director Robert Manyala.
Currently, the PMS is available for property owners in major towns and cities like Mombasa, Kisumu, Eldoret, Kakamega, Meru, Naivasha, Nakuru, among others. It is also available in Tanzania and Uganda.
The firm has also developed a customer feedback software that enables organisations to efficiently manage client feedback. Customers can give feedback on what they like or what they want improved on via the platform. The platform then generates valuable and actionable insights that organisations can use to enhance the customer experience.
“Customer feedback is critical for any organisation as this is what enables them to understand the needs and demands of their customers and respond accordingly,” said Mr Manyala.
The firm has also developed a point-of-sale system that enables business owners to track the performance of their enterprises remotely, and know whether staff are being accountable.
“Somebody who runs multiple businesses could have a tough time tracking their profits and business performance, thus end up losing stock, or money with no one to account for this. The Robisearch Point of Sale system helps business owners to keep track of their stock and inventory, even when they are working remotely,” noted Manyala.
