You no longer need to wait for your SIM toolkit prompt to enter M-Pesa PIN when using the mySafaricom App. This has been a major issue for many people using the app, and the latest update of the app has solved that. So no more embarrassments especially in supermarkets waiting for the pop-up prompt to enter your M-Pesa PIN.
Here’s a screenshot of me buying airtime for myself. Instead of it calling the SIM toolkit, you get to do it all in-app.
This is possible currently when sending money, Lipa na M-Pesa, Withdrawals, under Bill manager, and when checking M-Pesa balance.
If you’ve used Bonga by Safaricom (that’s now called Zwuup!) you’ve seen this feature work very well. I remember in my review of the app that’s yet to go public, I questioned why Safaricom hadn’t enabled the feature for the mySafaricom App. Well, that’s now solved. And… you know what’s the best bit about all this? You can now have M-Pesa work for you without necessarily having your SIM card with you, albeit with some bit of hurdles: You need to sign in to the mySafaricom App with the SIM Card, and on Data Mode. Thereafter, even after removing the SIM card, as long as you’re connected to an internet connection, the app will work, and you can enter your PIN and transact without your SIM card. Sweet. Hopefully, Safaricom slowly transitions to having M-Pesa detached from the SIM card, if that’s a direction they’re willing to explore.
Like with Zwuup!, you still get the M-Pesa text messages for every transaction you do in-app. So if you want a code for a transaction, you’ll still get the SMS/text as you would when using the SIM toolkit. I hope Safaricom copy the CBA Loop app where all the SMS notifications are available within the app too, so that if I happen to lose the texts, or don’t have the SIM card like we’ve said is possible above, the app can be a one stop place for everything including the transaction code.
What are your thoughts on this development? Do you use the mySafaricom app? Would you now you use it, given the embarrassing situations with waiting for the pop-ups are now over?
Peter Ndegwa Takes Over as Safaricom’s First Kenyan CEO
Peter Ndegwa reports today as the new Safaricom CEO. Ndegwa was appointed in the position in October 2019 following the demise of the companies CEO Bob Collymore in July 2019.
He takes over the position from the interim CEO Michael Joseph. Mr Ndegwa will also become Safaricom’s first Kenyan CEO. Taking up the position when the world is undergoing a critical moment with the coronavirus pandemic.
Businesses have closed down globally and even locally some struggling to stay afloat during the Coronavirus pandemic. Which might affect his first period in office. He believes that the pandemic will change the way Kenyans interact with one another. And it will create opportunities in Agriculture, health and education.
Before his appointment at Safaricom, Peter Ndegwa was the managing director of Continental Europe at Diageo. Managing the spirits and beer business across 50 countries in Western and Eastern Europe and Russia.
He has worked for Guinness Nigeria a subsidiary of Diageo as the company’s CEO. Has served for eight years in senior director role at the East Africa Breweries Limited (EABL) a subsidiary of Diageo. He started his career at the PWC where he worked for 11 years before joining Diageo.
Mr Ndegwa is an Alumnus of the Starehe Boys Center. He holds a bachelors degree in Economics at the University of Nairobi and an MBA at the London School of Business. He is also a Certified Public Accountant and also a member of the Institute of Certified Public Accountants of Kenya (ICPAK).
Speaking on his strategy, Mr Ndegwa plans to do things more differently despite the COVID-19 crisis. “It is time to serve my country. There are two things that I value most, which are humility and integrity. He talks on Integrity as doing what you say and humility as knowing that there is always more that you can do,” said Mr Ndegwa.
As he takes over the new position, he asks Kenyans to expect him to help Safaricom define its next phase of growth adding that his DNA is getting things done. The company currently boast of about 60 billion in profits per year and revenues of about Sh250 billion annually.
Deploying the 4G network across the country is one of the company’s strategies as he takes over the new position.
American companies support Govt amid Coronavirus crisis
American Chamber of Commerce (AmCham) Kenya, together with its members are implementing various measures aimed at supporting the Kenyan Government in its policy and behavioural protocols during the on-going Coronavirus crisis.
AmCham Kenya consisting of American private companies such as Coca-Cola, IBM, Microsoft, Uber and Google, are making business adjustments for their employees and customers by enabling remote working and online learning to promote social distancing; and implementing initiatives focusing on public sensitization, early detection and treatment; and promoting hygiene standards.
“Many of these companies have been dealing with the virus in other markets and are glad to support the government and local enterprises in not only protecting businesses but also in securing the livelihood of Kenyans,” said Phillipine Mtikitiki, Board President, AmCham Kenya.
Efforts made by American companies and partnerships with Kenyan Government:
Coca-Cola has partnered with a non-profit health organization to secure medical supplies and with the Kenya Red Cross to provide hydration and beverages to medical staff working on the frontline of testing quarantine centres.
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Johnson and Johnson
Johnson and Johnson is providing nursing training support through the World Continuing Education Alliance digital platform.
The content consists of the World Health Organisation approved curriculum that is being adapted by Aga Khan University School of Nursing and Midwifery in East Africa and the Nursing Council.
Cisco is supporting remote working for the Central Government, financial institutions, SME’s, education institutions, county governments and other organizations.
IGAD and Cabinet Meetings, for example, are being facilitated through Webex and Cisco devices.
Microsoft and Google
Microsoft and Google are supporting remote learning for educational institutions by providing free access to the Microsoft Teams platform and working with the Kenya Institute of Curriculum Development as it updates education material for its online platform.
Google has created a website for distance learning resources. It is providing technical support to the Kenya Institute of Curriculum Development in broadcasting its school lessons live on YouTube.
Google has also extended advanced features of its video conferencing tool – Hangout Meet – for free to all subscribers of its suite of office productivity, including schools who get the suite for free.
IBM, on the other hand, is enabling remote online learning by making available their online learning platform for free training on new technologies including certification and online job search engine.
This is accessible at www.digitalnationafrica.com.
Del Monte Kenya
To promote hygiene standards, Del Monte Kenya is partnering with the County Government of Murang’a to provide machinery and labour for fumigation of marketplaces, shopping centres, villages and where possible offices.
Uber Kenya has also, in a bid to promote social distancing, offered their platform for use by businesses and government for logistics and delivery infrastructure for Coronavirus essential products.
In support of its customers, they have waived delivery fees for restaurants in order to encourage more home orders.
Pay-TV providers to Let Consumers Access Free to Air Channels
The Communication Authority (CA) has ordered all pay-TV providers to allow access to free to air (FTA) channels on their decoders. The providers received licenses two years ago. Allowing them to broadcast free to air channels but some of the providers have since blocked consumers from accessing them.
The free to air local channels include, KTN, NTV, KBC, Citizen and other local channels that were to be aired on the Pay-TV platforms at no cost.
The CA director-general Mercy Wanjau in a letter addressed to all chief executives and managing directors of the Pay-Tv providers noted that. The pay-TV providers do not allow FTA channels transmitted from the Pan Africa Networks Limited (PANG), Signet, Bamba and Africa Digital Network (ADN). The authority notes that they have received complains from the consumers.
“Some digital terrestrial television (DTT) service providers have gone ahead to configure their platforms to bar set-top boxes to from receiving free to air signals from other platforms” She added.
Further, the CA has given 48 hours to give consumers access. Adding that their actions are contrary to the regulations which limit the pay-TV providers from denying consumers access to the channels.
The licenced DTTV providers have been ordered to unconditionally remove all the restrictions. And enable reception of all FTA broadcast signals from all other DTT platforms. A directive that will relief millions of consumers especially in these difficult times. At least, they will access news freely without being cornered to pay for access.
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